Kumamoto

Leak of existing home which we purchased

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Department of Environment and Residential Life Consumer Information and Counselling Division (consumer service center) 
TEL: 096-333-2309 
FAX: 096-383-0998 
Email [email protected]

Q We purchased existing home of 15 years old, and it was six months, but leak occurred the other day. Can you demand compensation for damages such as repair expenses for seller?

A It seems to be often delivered by sale price that considered for aged deterioration without "doing genjoyusugatato" in buying and selling of existing home, and doing toitte, repair, reform. We will purchase some malfunction on assent in response to explanation at the time of contract each other. However, it is basic performance pursued in building that protects the body from natural phenomena such as rain or wind. We can demand compensation for damages such as repair expenses from seller unless we receive explanation such as leaks at the time of contract, and warranty against vices immunity from responsibility (we do not take responsibility about defect that became clear later) is specified in contract. We may negotiate to repair by responsibility of seller by talks. As we often set deadline for short-term request including "less than three months from delivery" in the case of existing home, let's confirm condition. One year is request period from day when we knew that there was leak in contract without regulations. We can request for two years when seller is housing land and building dealer after receiving delivery. When deadline for request approaches, it sends contents-certified mail, and it is important to leave fact that we requested from partner for record. For more details, ask the prefecture or each city consumer service center, consultation counter of municipalities.

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Department of Environment and Residential Life Consumer Information and Counselling Division (consumer service center)
Telephone: 096-333-2309
Fax: 096-383-0998
Email [email protected]
(ID: 21370)
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