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Consultation counter, common question about violence (DV) from spouse and partner

The last update date:
Department of Health and Social Services Child and Family Welfare Division 
TEL: 096-333-2228 
FAX: 096-383-1427 
Email [email protected]

"DV consultation +" (plus) was installed

 Telephone consultation of correspondence, consultation by SNS and E-mail, "DV consultation +" (plus) which we could talk about with foreign language were installed for 24 hours to cope with increase and intensification such as DV damage that there was concern about with infection spread of new coronavirus.

 Please consult without being troubled alone.

 (telephone consultation)

  Phone number 0120-279-889 

  Reception hours from 9:00 to 21:00 (we accept for 24 hours from April 29)

 (SNS, email consultation)

  We register on DV consultation + (plus) homepage


  Reception hours (SNS consultation) from 12:00 to 22:00 (email consultation) 24 hours acceptance

    (consultation with foreign language)

  Correspondence language: English, Chinese, Korean, Tagalog, Portuguese, Spanish, Thai, Vietnamese (plan)

  Reception hours from 12:00 to 22:00

  ※Foreign language consultation is going to support by SNS consultation from the midday of Friday, May 1


There is concern about DV increase accompanied with prevention of new coronavirus infection

   By life anxiety or stress accompanied with new coronavirus infection spread, there is concern about increase and intensification of DV damage.

 We violate human rights of victim, and violence is act that is never permitted to sometimes threaten life and mental health. We determine and are not forgiven even if in any situation. Not only woman, we are consulted about DV from DV victim and the same sex partner of man. Please consult with consultation organization without being troubled alone.

 In addition, please push forward that you talk with consultation organization when you are consulted about DV and notice DV. We are troubled and seem to be able to lead to consultation, support, and I would like cooperation.


Consultation about violence from spouse and partner

Consultation organization name Women's Consultation Center (the General Social Services Counselling Center)
Consultation contents From person troubled with violence (DV) from spouse and partner provide consultation.
※In addition, we accept consultation from woman troubled with the issue of home discord, divorce or prostitution compulsion.
Consultation method, the date and time

○ DV consultation (telephone consultation)   

   From Monday to Friday from 8:30 a.m. to 10:00 p.m.  
   Saturdays, Sundays and holidays from 9:00 a.m. to 10:00 p.m.
   Holiday               New Year holidays

○ DV consultation (visit to an office consultation)   

   From Monday to Friday from 8:30 a.m. to 5:30 p.m.
   Holiday               Saturdays, Sundays and holidays, New Year holidays
   ※Please make a reservation as much as possible.

○ DV legal aid service (lawyer correspondence)

  Once a month fourth Wednesday
    ※Reservation is necessary. 

○ Psychology counseling  

   We are troubled with unstable woman, the pregnancy, childbirth, sterility by DV damage and sexual damage mentally, and psychology counsels targeting at unstable women as needed mentally.
   ※Reservation is necessary.
○ Woman consultation (telephone or visit to an office)

   From Monday to Friday from 8:30 a.m. to 5:30 p.m.
   Holiday             Saturdays, Sundays and holidays, New Year holidays
   ※About visit to an office consultation, please make a reservation as much as possible.

The location, telephone, FAX

* 2-3-3, Nagamineminami, Higashi-ku, Kumamoto-shi Kumamoto General Social Services Counselling Center
* Telephone DV telephone consultation 096-381-7110
        Woman consultation 096-381-4454

Small memo

○Specialized counselor accepts consultation. In addition, we perform not only consultation of trouble but also advice for solution to the problem. Please feel free to contact.
 In addition, DV consultation accepts in welfare office of neighborhood.

Question common by consultation about violence from spouse and partner

We receive violence of punching and kicking from Q spouse, partner.

A  Violence from spouse, partner may be mistaken for quarrel between couples, but we say domestic violence (DV) and are serious human rights violations to include criminal act.
 When you want to evacuate right now, please rush into nearest welfare office and police station.
 There is place that we can protect at one time.
 In addition, when receive threat for violence and life for body or body from spouse, and fear to receive serious harm is big, victim appears by "domestic restraining order" (order to forbid to approach close for six months) in house when expect so that assailant does not approach victim; when want to prepare, District Court can state "deportation order" (order that assailant leaves house for two months).
 In addition, we include mental violence to shout, and to hurt by heartless words or sexual violence to force sexual intercourse on though we hate in violence other than physical violence of punching and kicking.
 Please consult as follows without being troubled alone.

Kumamoto Women's Consultation Center 096-381-7110
(absent for * New Year holidays for from 9:00 to 22:00 Saturdays, Sundays, and holidays for from 8:30 to 22:00 on weekdays at DV telephone consultation time)

We receive sexual harassment (sexual harassment) in the Q workplace, what should I do?

A  About sexual harassment, we impose preventive measures and subsequent duty giving an appropriate response on business owner by The Equal Employment Opportunity Law. Please consult with sexual harassment consultation counter of Kumamoto labor bureau employment equality room guiding to office about person who received sexual harassment damage. Depending on consultation, mediation with advice and company, instruction to company are possible.
Kumamoto labor bureau employment equality room sexual harassment consultation counter 096-352-3865
(consultation time from Monday to Friday from 8:30 to 17:00)

We encounter Q stoker damage, what should I do?

A  Please consult with community safety counselor's office in the Kumamoto Prefectural Police community safety Planning Division about trouble about stoker damage. We register at the nearest police station.
 You put down damaged date and time, place, registration number, eyewitness of partner, remark and action of partner to clarify the damage situation if we encounter stoker damage, and please keep in mind to leave if there are any records such as email or answering machine.

Kumamoto Prefectural Police community safety counselor's office 096-383-9110
(consultation time from 9:30 to 18:15)


We relate to this page

The Department of Health and Social Services Child and Family Welfare Division single-parent home welfare group
Telephone: 096-333-2229
Fax: 096-383-1427
Email [email protected]
(ID: 2557)
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Kumamoto prefectural government office   〒 862-8570  6-18-1, Suizenji, Chuo-ku, Kumamoto-shi, Kumamoto Tel: 096-383-1111 (main)
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