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About consultation counter about new coronavirus infectious disease

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Consultation counter for exclusive use of Kumamoto new model coronavirus infectious disease

We install consultation counter in prefectural public health center (ten) and the prefectural office and came in response to inquiries from suspected of having new coronavirus infectious disease, but we establish exclusive consultation counter and, in Kumamoto, will cope unitarily until now.


 Consultation counter (call center) for exclusive use of Kumamoto new model coronavirus infectious disease
  096-300-5909 (24 hours correspondence)

 ・About person whom we cannot talk with with telephone, we accept consultation by FAX.

  Prefectural consultation counter (prefectural Public Health Emergencies Management Division) FAX: 096-383-0607, 096-383-0608 reception hours: From 9:00 to 19:00


1 start time Thursday, May 21, 2020 9:00 a.m. ...
2 summaries  
 (1) Consultation phone number to prefectural public health centers is gathered by one.
 (2) Purpose
  ・ It allows you to cope with consultation from citizen of the prefecture suspected of infection surely and quickly.
 (3) Main business content
  ・ Response to consultation from new coronavirus infectious disease having doubt
  ・ Reporting about new coronavirus infectious disease
  ・ Filler to public health center which we have a medical examination and adjust to medical institution (outpatient department) examining doubt patient of new coronavirus
  (reference) Person who lives in Kumamoto-shi
      Kumamoto-shi new model corona consultation center (returnee, contact consultation center)
       096-364-3222, 096-372-0705
       ※From June 8, reception hours was changed as follows.
        Weekday From 8:30 a.m. to 8:00 p.m. Saturdays, Sundays, and holidays: From 8:30 a.m. to 5:30 p.m.
         In addition, when automatic message flows in time except the above and is urgent
         It becomes correspondence by main phone number (the guard's office reception desk) of Kumamoto-shi.

 May 20 information materials (PDF: 389.9 kilobytes) We open with the other window


Indication to have you talk with consultation counter

Person corresponding to any of the following, please contact consultation counter.
 ※Please refrain from consultation by visit to an office.


 ◆There is one of the strong symptoms such as suffocation (dyspnea), strong tiredness (lassitude), high heat

 ◆In (※) which is easy to be aggravated, there is symptom of a relatively light cold such as fever or a cough

  ※It is business with elderly person, diabetes, heart failure, respiratory illnesses (COPD) with underlying disease or, immunosuppressive drug or anticancer agent undergoing dialysis

   Person (as for the pregnant woman just to make sure like with elderly person or underlying disease) whom there is

 ◆Symptom of a relatively light cold including fever and a cough continues in except the above

  (when symptom continues more than four days, please consult by all means. When as there are individual differences in symptom, think with strong symptom; is consultation shitekuda immediately

   sai. Person who must continue taking antifebriles is similar.) 

 ◆New coronavirus infectious disease (having symptom or not and the course days from day when we came into contact do not matter) which corresponds to member of cluster




We relate to this page

The Kumamoto new model coronavirus infectious disease task force secretariat (Department of Health and Social Services Public Health Emergencies Management Division)
Telephone: 096-333-2478
Fax: 096-383-0607, 096-383-0608
Email [email protected]
(ID: 31292)
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Kumamoto prefectural government office   〒 862-8570  6-18-1, Suizenji, Chuo-ku, Kumamoto-shi, Kumamoto Tel: 096-383-1111 (main)
Copyright(C) 2015 Kumamoto Prefectural Government. All rights reserved.