We warn person masquerading as emergency degree of risk judgment and damage authorization!

The last update date:
Department of Environment and Residential Life Consumer Information and Counselling Division (consumer service center) 
TEL: 096-333-2309 
FAX: 096-383-0998 
Email [email protected]

In the other prefectures, we are dressed as we performed emergency degree of risk judgment for building which suffered from heavy rain disaster, and vicious case to fan anxiety, and to invite repair occurs.


With emergency degree of risk judgment                                     

●When earthquake disaster was caused, it is performed and, for prevention of secondary disaster caused by aftershocks, judges the right or wrong of the present use about building where we suffered from, and it "has been investigated, and "(yellow) to watch out" attaches sticker of" (blue) "danger" (red).
By this heavy rain disaster, it is not performed.


With damage authorization                                     

●About house where had damage by natural disaster, we authorize "degree of damage" such as "complete destruction" "partial destruction". "Degree of damage" is used for basic information about affliction (risai) certificate becoming judgment materials of application of victim assistance measures.
Even this heavy rain disaster is going to be carried out. Observer of victim, the staff of the municipalities perform investigation.


Correspondence advice to consumers                           

Emergency degree of risk judgment may not be carried out by this heavy rain disaster (storm and flood damage). At first, let's confirm the truth in the house ino municipalities without judging alone when sticker is attached on building.
Let's keep social position of visitor in mind to confirm by all means.
"Feeling fear" will inform the police immediately at time when which "he/she does not return" "saw suspicious vehicle and person".


If it is awkward that we feel anxiety when we thought that it is strange, please consult


Kumamoto consumer service center ☎096-383-0999

Reception hours: From weekdays 9:00 a.m. to 5:00 p.m.


Consumers hot line ☎188 (three digits of numbers without exchange number)

Reception hours: From weekdays 9:00 a.m. to 5:00 p.m.
From Saturday, Sundays and holidays 10:00 a.m. to 4:00 p.m.


Nearest police station or police security consultation ☎ # 9110

Reception hours: 24 hours



Related information

"Stipend, heavy rain-related consumers hot line" <we cope on Saturdays, Sundays, and holidays> was established

Precaution when we ask for collection and purchase of discarded things

We are careful about vicious invitation, commercial laws that took advantage of disaster!

We relate to this page

Department of Environment and Residential Life Consumer Information and Counselling Division (consumer service center) consumers support group
Telephone: 096-333-2308
Fax: 096-383-0998
Email [email protected]
(ID: 34718)
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Kumamoto prefectural government office   〒 862-8570  6-18-1, Suizenji, Chuo-ku, Kumamoto-shi, Kumamoto Tel: 096-383-1111 (main)
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